Reviews...

Very Professional and always willing to go the extra mile to help out a client. I have used them twice. Once to install new carpet and this past July to refinish some hardwood stairs. They are considerate of your time, their product is top quality and their price is fair. I will use them again when needed.

Very Professional

I had a great experience with Floors Etcetera. They refinished my floors, and they did an excellent job—double excellent. I'd recommend them to anybody. It was A-quality work.

Great Experience

I had an absolutely positive experience with them. I would say Floors Etcetera is A+. I've already recommended them.

Already recommended them

It was pretty much effortless for us. They brought samples, measured, and laid 1,500 square feet of carpet. They're an A.

They're an A

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Floors Etcetera, Inc. | DBA: Floors Etc. | 713-880-8888 | MyFloors@floorsEtc.com

CARPET MAINTENANCE

CARPET NO NO’S

  • Don't track dirt inside

    • Placing walk-off mats outside all entrances will help absorb soil and moisture and trap excessive dirt, sand, grit, etc. so they are not tracked into your home and onto your beautiful carpet.

    • Clean mats on a scheduled basis (or sooner, when they need it) so they don't become sources of dirt themselves.

  • Don't let your pet's claws go untrimmed.

  • Don’t try to pull out a snag in your carpet or vacuum over a loose carpet yarn.

    • Treat snags carefully and surgically.

    • Carefully snip the yarn flush with the carpet and without catching any surrounding loops.

  • Do not use:

    •  Bleaches

    • Furniture Polish

    • Oven Cleaners

    • Plant Foods, Fertilizers, and Insecticides

    • Acne Medication and Skin Creams

    • Toilet Bowl Cleaners

    • Tub and Tile Cleaners

    • Drain Cleaners

    • Bathroom Cleaners

 

  • The chemical ingredients contained in these substances can cause your carpet (re: nylon or nylon blend) to become permanently discolored.

 

HOW TO PROTECT and MAINTAIN YOUR CARPET

  • Place floor mats inside and outside entrances to trap soil before it is tracked into your home.

  • Understand the issues of weight and sunlight.

    • Rearrange your furniture periodically

      • Heavy furniture can compress, or crush the carpet pile, and leave noticeable indentations

    • Use window treatments that offer some protection against sunlight

      • Harmful ultraviolet rays can deteriorate carpet’s appearance and ability to withstand wear

  • To protect your investment, have your carpet professionally deep cleaned every 12 - 18 months

    •  (hyperlink to ____)

Floors Etc. Pro Tip

Only use the pros when necessary as too much commercial cleaning can cause your carpet to lose its built-in protection and damage it (no more than once a year).

  • Adhere to Manufacturer Warranty and Guidelines

    • Be sure to read the care and maintenance literature provided by the manufacturer because different fibers, styles and finishes can each have their own unique guidelines.

      • Important: Although your carpet may not look dirty, you are still required to have your carpet professionally steam cleaned regularly to comply with some manufacturers’ stain or soil protection warranties.

      • Floors Etc. will provide you with any product warranties upon completion of your project.

 

 

HOW TO SAFELY CLEAN YOUR CARPET

General Weekly Cleaning

  • Vacuum floor 1-2X/week

    • High traffic areas may need more vacuuming more often.

    • Use a machine with maximum suction.

    • Use attachments to clean the tight spots – along walls and up and down the stairs.

Floors Etc. Pro Tip

When vacuuming, only use brush or felt heads as longer-and/or loose piles can get caught in the rotating beater bar of your vacuum cleaner, causing damage.

For Spills and Messes

When spot cleaning, apply all cleaning agents to the cloth rather than directly to the stained area to avoid saturating the carpet when spot cleaning.

  • Blot up liquid spills with a white towel.

  • Use warm, not hot, water to rinse the stained area completely. Press clean cloths deeply into the carpet to take up moisture until the stain no longer appears on the cloth.

  • Never rub, scrub or use a brush.

  • This may cause damage to the carpet fibers, creating a permanent scar.

  • Clean the fibers, not the backing.

  • If a stain remover is needed – follow Manufacturer Warranty and Care Guidelines.

  • Once the stain is gone and your carpet has dried, vacuum to restore its texture and appearance

For the following Carpet problems please reach out to Floors Etc. for help:

Water Damage | Stretching | Etc.

help@FloorsEtc.com

713-880-8888